Privacy Policy

1. Information we collect

DivineEpic Music may collect information reasonably needed to create and manage accounts, provide music distribution and rights-management services, process payments and support requests, and meet legal or compliance requirements. This may include name and contact details, account identifiers, artist and label details, release metadata, audio and artwork submissions, contributor information, rights declarations, electronic acceptance records, identity documents where needed, payment-related information, support messages and basic technical or usage information.

2. How we use information

• Create and administer user accounts and provide requested services.
• Deliver releases and metadata to authorized DSPs, distributors, aggregators and rights-management partners.
• Verify identity, ownership, licences and release authorization where reasonably needed.
• Support royalty reporting, payment processing, fraud prevention, security, compliance and dispute handling.
• Respond to questions, maintain records of electronic agreements and improve service reliability.

3. Sharing with service partners

We may share the minimum information reasonably necessary with authorized distributors, aggregators, DSPs, rights-management providers, payment providers, technology vendors and operational partners to deliver the services, process payments, manage rights, prevent fraud or comply with law. Information may also be disclosed where required by law or reasonably necessary to protect rights, security or platform compliance.

4. Storage and security

We use reasonable administrative and technical measures designed to protect information from unauthorized access, loss, misuse or alteration. No online system can be guaranteed completely secure. Access to sensitive information should be limited to people and providers who need it for legitimate service, security or compliance purposes.

5. Retention

Information may be retained for as long as reasonably necessary to provide services, maintain account and electronic agreement records, resolve disputes, meet legal or accounting obligations, prevent fraud and enforce applicable agreements. Retention periods may vary depending on the type of information and applicable requirements.

6. Cookies and technical data

The website or its service providers may use essential cookies, local storage, server logs or similar technologies for site functionality, security, preferences and basic diagnostics. If additional analytics or advertising technologies are introduced, the relevant notices and consent mechanisms will be updated where required.

7. Your requests

You may contact us to request access to, correction of, or information about personal data associated with your account, subject to identity verification, applicable law, record-retention obligations and the rights of others. Some records may need to be retained for contractual, legal, security or dispute-resolution purposes.

8. Children and third-party websites

Our distribution services are intended for artists, labels and account holders who can legally enter into the relevant agreements. Third-party platforms and external websites have their own privacy practices; their handling of information is governed by their own notices and terms.

9. Policy changes and contact

We may update this Privacy Policy as services or legal requirements change. The updated version will be posted on this page with a revised effective date when appropriate. For privacy questions or requests, contact info@divineepic.com.